the square hotel GINZA

Fantastic location, close to Tokyo station. Clean and nicely maintained. Very helpful and friendly staff. Night wear kimono provided and also nice opportunity for Onsen. Great experience overall. Very much recommend.

Very modern and sleek hotel with plenty of positives. It is right in Ginza, which is a very high end shopping area of Tokyo and conveniently accessible by walking from Tokyo Station. There are a few good metro stations within easy reach and we were able to get to Disneyland easily from it. To travel further, it is easy to get Ubers in the city which we had a very positive experience with when we left some things in their back seat, the hotel helped us contact them and found out just how safe and trustworthy Japanese people are - they dropped our things at a local police station with a reference number for us to pick up at our convenience. Back on the pros of the hotel - it has a lovely bar, excellent customer service from staff in reception and though we weren't able to try the onsen, having one there was a perk. It is a family friendly hotel and we felt very comfortable and happy during our visit.

The location was fantastic and service was good. It's hard to pick anything we didn't like as it was a comfortable stay. However improvements can always be made. For instance there was no coffee or tea in the room but this was available downstairs in the lobby. Also the cups we used in the room were never replaced or cleaned. This was annoying for us as we didn't have the necessary tools to wash them properly. Other than that a wonderful stay, I'd recommend to everyone and would stay again for sure.

This hotel is in a great location. We love the Ginza area as a place to eat, shop and relax but we also find it good for public transport (three metro stations very close by and loads of lines). The Ginza line, in particular, has Shibuya at one end and Asakusa on the other end. The hotel rooms are clean and functional. The small lobby and cafe are stylish. We didn't opt in for the breakfast but it looked nice. We took the triple room to have extra space (40 sqm) and it was worth it. Even though there is an extra bed in the room, you can use it to lay out clothing and it feels less cramped than the double rooms (although I'm sure they are fine too). The staff are lovely and help you as much as they can (the hotel is very busy). We didn't use the onsen as it was 37 degrees outside but it looked lovely and it is an extra free amenity.

Location is downtown Tokyo with easy access to the main Tokyo station and many different subway lines. Great restaurants nearby, Tsukiji fish market is an easy 10-15 minute walk and there are some really cute streets nearby. Room was nicely laid out and the shower was hot and strong (no bath). The cafe at the front of the hotel served breakfast and "all day" type food and was looked after by really lovely, friendly wait and chef staff. The place has great lighting - both in the lobby / cafe area and in the room. There are multiple lighting options to make the room more cosy.